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How Can We Help?

We're here to help you create amazing photos and videos. Whether you have questions, feedback, or need assistance, don't hesitate to reach out.

Email Support

Have a question or need assistance? Our support team is ready to help you with any issues or inquiries about Aigli.

Response Time

We typically respond to all inquiries within 24-48 hours. For urgent matters, please include "URGENT" in your email subject line.

Available Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

Frequently Asked Questions

How do I import photos and videos?

Tap the "+" button in your project or the main screen to access your photo library. Select the photos or videos you want to edit, and they'll be imported into your project. You can also use drag and drop from the Files app.

How do I use the AI image generation feature?

In your project, tap the "AI Image" tool from the bottom toolbar. Enter a description of the image you want to create, and Aigli will generate it for you. You can then edit and incorporate it into your project.

How do I generate automatic subtitles for my video?

Open your video project and tap "Subtitles" in the toolbar. Select "Auto-Generate" and Aigli will use AI speech recognition to create subtitles. You can then edit the text, timing, and styling of the subtitles.

Can I export in 4K quality?

Yes! Aigli supports up to 4K export for both photos and videos. When exporting, select the quality option that suits your needs. Higher quality exports may take longer to process.

How do I restore my subscription?

Go to Settings in the app → Subscription → Restore Purchases. Make sure you're signed in with the same Apple ID you used for the original purchase.

Is my content private?

Absolutely. Aigli processes all your photos and videos locally on your device. We don't upload, store, or access your content. Your creative work remains entirely under your control. See our Privacy Policy for more details.

What's the difference between Monthly, Yearly, and Lifetime plans?

Monthly ($3.99/mo) provides flexible month-to-month access. Yearly ($39.99/yr) saves over 15% compared to monthly and includes priority support. Lifetime ($59.99) is a one-time purchase that gives you permanent access to all features with lifetime updates included.